Ask Elena to verify a doctor before you book

Send Elena a doctor or clinic's name and we'll check their license, training, facility, and reviews, for free, before you spend anything.

Preferred contact channel

Pick email and your messages stay between you, us, and our email provider. Pick SMS or phone and the company that carries those messages sees them too.

Do you want your doctor or their team to speak English?

Elena handles everything in English until you book. We confirm English support with your doctor's team before you commit.

Your check stays private unless you say otherwise. We'll tell you what we find, good or bad.

How verification works.

1Send us the doctor

A name, a clinic, or a social handle is enough. It costs nothing and you don't have to book.

2We run the checks

We confirm the ReTHUS license, the training papers, the clinic's REPS registration, and that the profiles and reviews you'd find online trace to that licensed doctor.

3You get a plain answer

We tell you what we found, good or bad, including anything we couldn't confirm.

A written verification report.

This is what a finished verification looks like. Yours reads like this, about the doctor you asked for.

Sample

Dr. R., cosmetic dentistry, Cali. Details anonymized.

  • License status: active and confirmed with the national medical registry.
  • Clinic check: the clinic is real, operating, and matches its registered address.
  • Review check: public reviews and profiles traced to the licensed identity.
  • Price check: quote came in slightly above the doctor's list price, so we flagged it for you to confirm.
Sample report. Licensed, registered clinic, reviews that trace back to the license. One item flagged for you to confirm before you book.

Questions about verification

info@getelena.com

What does a verification cost me?
Nothing, whether or not you end up booking anything with Elena.
How does Elena make money if verification is free?
Clinics pay Elena for technology and commercial services: a monthly fee and, on the plans where Elena answers patients for the clinic, a commission on the patients who book. You pay your clinic directly, and Elena never adds anything to its price. Payment does not buy verification, ranking or a medical recommendation.
What does Elena check, and what does it leave out?
The doctor's government medical license, their training and specialty credentials, the clinic or hospital they work from, and whether the public reviews and profiles line up with the license we checked. We do not rate clinical quality, and Colombian law lets some sanctions stay private, so a clean check is not a full disciplinary record.
What happens if a doctor doesn't check out?
We tell you directly. If Elena has doctors for the same treatment, we show you who they are and where their verification stands. You pick who to ask.
Can I ask about any kind of doctor, not just a dentist?
Yes. Elena verifies doctors and clinics across medical, aesthetic, and dental treatment, not just one specialty.
What if I already have a quote and want to know if it's fair?
Send it to us along with the doctor's name. We'll tell you whether the price is fair, and whether a doctor on Elena can quote the same treatment.

Ask for a written quote. It costs nothing to look.

Your clinic sends its plan and its price in writing, before you decide anything.